Mastering Communication and Presentation Skills
-
Introduction and Workshop Objectives (1:36)
-
Preparation and Planning
-
Structuring Your Presentation
-
Engaging Your Audience
-
Delivery and Body Language
-
Tips for Handling Nerves and Difficult Situations
-
What Constitutes Effective Communication (2:44)
-
Exercise 1: The 'Elevator' Pitch
-
Exercise 2: Active Listening
-
Exercise 3: Email Communication
-
Exercise 4: Constructive Feedback
-
Additional Support: Civil Service Behaviours and Strengths
-
Communication in the Workplace Assessment
